• Returns
We accept returns. You can return unused items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Damaged/defective items: if you believe an item to be defective or damaged, please contact our Customer Care Team so that they can help resolve the issue.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Please note that it can take up to 5 business days to process the refund. It may take your financial institution additional time to process the transaction.

Returned item may be subject to a 20% restocking fee. Only regular priced items may be refunded.

Please note: Final Sale items are not eligible for return nor refund.

To follow-up on the status of your return, please contact via email: info@ezliftcaddy.com.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

  • Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact via email: info@ezliftcaddy.com with details of the product and the defect prior to returning the item. You can send the item you consider defective to: Innovex Group Ltd. 7505 Brooks Lane, Vernon BC Canada V1H 1G6 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Free Shipping for Lift Caddys to Canada and US.
Lift Caddy Generation 2 - Tilt
Electric Ebike Assist - Lift Caddy

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What’s included in the box?

Lift Caddy with 7 pin 12V electrical plug
Wireless remote control
Manual crank handle
Locking hitch pin
Operation Manual

Free shipping to Canada and US.
Shipping rates may apply to other countries.
Please contact us for details.

Lift Caddy

Innovex Group LTD. is pleased to announce our newest offering: Lift Caddy – Gen 2. Lift Caddy is an electric elevator / lifter / transporter / assister for bikes. It is a safe and secure method to lift your burdensome ebike, bicycle or mobility scooter. Lift Caddy eliminates the strain of loading heavy e-bikes onto your vehicle bike rack. “No more lifting heavy e-bikes.”

Lift Caddy is very simple to use. It Lowers your rack to the ground for easy loading, Once your ebike or mobility scooter is loaded and secured on your rack, simply activate the remote control and your rack raises to travel level. Bikes roll on…. Roll off. No Lifting involved. The new Generation 2 features a 45 degree tilt that makes rear access even easier.

Lift Caddy comes with:
  • Lift Caddy body
  • Anti rattle locking hitch pin
  • Remote control
  • Manual crank handle
  • Assembly & Operation Manual
  • Weight: 35 lb.
  • Load Capacity: 250 lb.
  • Battery: 12 V DC
  • Range: 18 in
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Lift Caddy

Lift Caddy is an electric elevator for bicycles and E-bikes. Expertly designed to make it safe and easy to load bikes. As an e-bike transporter, it eliminates the grueling task of lifting heavy bicycles onto vehicle bike racks.
Email: info@ezliftcaddy.com
Phone: 1-780-686-4301

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